Terms of Service

Last updated: October 29, 2025

Please read these Terms of Service ("Terms") carefully before using the [www.number1lashusa.com] website (the "Site") operated by [#1 Lash USA] ("us," "we," or "our").

Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Site.

1. Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review our [Privacy Policy] (link to your privacy page), which details how we collect, use, and protect your information, including data collected through contact forms and checkout. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

2. E-Commerce & Terms of Sale

We offer products for sale on the Site. By placing an order, you agree to the following:

Product Information: We strive to be as accurate as possible in our product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Order Acceptance: Placing an order is an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in product or pricing information, or suspicion of fraud.

Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You authorize us and our third-party payment processors to charge your chosen payment method for the total amount of your order, including any applicable taxes and shipping fees.

Shipping: All shipping will be handled in accordance with our [Shipping Policy] (link to a shipping policy page, if you have one). Risk of loss and title for all products pass to you upon our delivery to the shipping carrier.

Returns & Refunds: All sales are subject to our [Return Policy] (link to a return policy page). Please review it for details on how to return a product.

3. Professional Use Disclaimer

Our products are intended for use by trained and certified eyelash extension professionals only. By purchasing products from this Site, you represent and warrant that you are a certified and trained professional. We are not liable for any injury, damage, or misuse resulting from the use of our products by an untrained or uncertified individual. Improper use of these products can cause eye irritation or injury.

4. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Intellectual Property

The Site and its original content, features, and functionality (including but not limited to all logos, text, graphics, and images) are and will remain the exclusive property of [#1 Lash USA] and its licensors, protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

6. Prohibited Uses

You agree not to use the Site:

In any way that violates any applicable federal, state, local, or international law.

To transmit, or procure the sending of, any "junk mail," "chain letter," "spam," or any other similar solicitation.

To impersonate or attempt to impersonate the Company, a Company employee, or any other person or entity.

To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site.

To scrape, data-mine, or use any robot or other automatic device to access the Site for any purpose.

7. User-Generated Content (Reviews)

If you post reviews, comments, or other content ("User Content") on the Site, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, publish, translate, and display such User Content throughout the world in any media. You represent that you own or otherwise control all of the rights to the User Content that you post.

8. Disclaimer of Warranties

The Site and all products sold on it are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall [#1 Lash USA], its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangibles, arising from (i) your use of the Site; (ii) your use of any product purchased from the Site; or (iii) any unauthorized access to or use of our secure servers and/or any personal information stored therein.

10. Indemnification

You agree to defend, indemnify, and hold harmless [#1 Lash USA] and its employees, directors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Site, or b) your violation of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of these Terms shall be instituted in the federal or state courts located in Harris County, Texas.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will post the new Terms on this page and update the "Last updated" date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: [[email protected]]

Phone: [713-291-3383]

Address: [10600 Bellaire Blvd #C, Houston, TX 77072]

Business Hour:

Monday: 10 AM–5 PM

Tuesday: 10 AM–5 PM

Wednesday: 10 AM–5 PM

Thursday: 10 AM–5 PM

Friday: 10 AM–5 PM

Saturday: Closed

Sunday: 10 AM–5 PM

Copyright© 2025 Number 1 Lash USA - All Rights Reserved.